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Jobs at The Guarantee Company of North America

Network Technician

Location: Toronto, Ontario, Canada

Department: Information Technology

Type: Full Time

Min. Experience: Entry Level

Job Summary: The successful candidate will provide IT Tier 1 support person to assist with the maintenance of the office network and to provide daily assistance to local and remote network users. Responsibilities include daily Tier 1 assistance to local and remote users, workstation setup & maintenance, software and hardware system administration including security, trouble shooting, new user setup, hardware and software upgrades and one-one-one end user training.


  • College diploma or equivalent
  • Strong trouble shooting skills
  • Technical certification or practical experience with Microsoft products including Active Directory, Windows XP, Windows 7 & Windows 8 Operating systems (Workstation) and Microsoft Office (2010 & 2013)
  • Hardware/software troubleshooting abilities
  • TCP/IP understanding and basic network troubleshooting
  • Windows/Linux server experience
  • Self-starter, with the ability to perform effectively with minimal supervision
  • Organizational and documentation skills
  • Willingness and flexibility to work outside normal business hours to do planned updates and testing
  • Valid driver’s license and ability to travel to branch locations
  • Citrix experience an asset
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